truSafe Introduces A New Comprehensive Professional-Grade Security Alarm System With A Flexible Ownership Payment Plan


KUALA LUMPUR, 1 AUG 2022 – Malaysia’s leading home, business and commercial security service provider, truSafe Security Sdn Bhd, is now offering a comprehensive round-the-clock security package for businesses, complete with a flexible payment option.

The new professional-grade hybrid alarm system – xGen offers the latest technology in security needs for businesses and commercial premises with a 24-hour monitoring system from world-renowned security solutions provider CHUBB.

Compared to the traditional system that issues constant false notifications, truSafe’s xGen professional system can reduce false alarms by 95% with a lower replacement cost.

The xGen is a smart hybrid (wireless and wired) intrusion panel that can control up to 192 zones and eight partitions with 256 users. It supports multi-sites with central management options ideal for commercial applications like retail stores, supermarkets, hospitals, banks, schools, warehouses and industrial sites.

The Flexible Ownership Plan, meanwhile, allows customers to opt between a three-year or five-year plan with monthly billing in advance. Customers can choose a frequency of up to six times per annum on routine maintenance with a dedicated hotline. truSafe also guarantees full ownership of the devices upon the end of the contract.

William Wong, truSafe Security CEO, said the package is designed to cater to both new and existing business owners looking for a reliable and secure alarm system for their sites.

“Through this promotion, new business owners can reduce the initial startup cost while protecting employees and inventories while existing customers will find this an alternative option to improve their malfunctioning alarm and at the same time reduce the risk of a single payment, especially for larger sites.”

“The routine preventive maintenance will keep the devices operating efficiently, increase safety for your employees and help customers avoid malfunctioning devices in the event of burglary attempts,” he added.

Equipped with graded alarm sensors (grade 2 and 3), xGen ensures a more sophisticated system capable of defending a property from intruders well-versed with alarm security systems and those armed with special tools. More importantly, the security alarm is monitored by Chubb’s dedicated network of Alarm Receiving Centres (ARCs) that ensures rapid response to any alarm activation.

Through the system, the team can alert the police or the designated emergency contact, who will then take the appropriate action in five minutes on average.

Mr. Cheah Wai Meng, CHUBB Malaysia GM meanwhile said that while there are many companies offering security systems in the market, not all are able to provide comprehensive professional security solutions.

“Professional security solutions are a combination of innovative products with certified security standards, installed by well-trained installers, regular system maintenance and responsive CHUBB’s 24/7 monitoring.

“In fact customers may not be aware that all alarm systems installed must meet certain standards in order to be accepted by insurance companies and qualify for a local police response. The latest package by truSafe, meets this criteria, providing a hassle-free experience for customers,” added Cheah.

Cheah said that over the course of their partnership, truSafe security system has proven to have fewer false alarms, enabling their monitoring team to focus on real alarm signals and respond effectively. Based on data, customer premises have been found to be 90% more secure compared to the traditional alarm system with zero monitoring services.

“It’s a pleasure to partner with truSafe and be part of this revolutionary future,” Cheah said.

For more details on the new promotion by truSafe, visit or contact 1700-81-7233.


truSafe Business Security specialists design and deploy professional grade intrusion detection systems with 24/7 CHUBB Monitoring Services to detect and deter activities that can harm your business and employees. And with our new flexible payment option, you can protect now and pay over time. 

To customize your solution, get a free quote from us.

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